V-Tech Solutions has partnered with Astute Solutions as the premier VAR of RealDialog™ and ePower Center™ to Federal, State and Local Governments. Partnering with Astute Solutions and utilizing RealDialog™ and ePowerCenter™ enables us to offer more advanced, complete solutions to our clients and augments our existing Contact Management service offerings.

ePowerCenter is an award-winning contact center automation solution specifically designed to address the unique needs of a B2C contact center. It provides all the functionality needed to ensure high-touch, high-quality interactions in a multi-channel, consumer-focused environment. Moreover, it provides the rich user interface contact center agents need, in a zero footprint, fully-translatable, browser-based software solution.

RealDialog is an automated, web-based self service solution that engages users in interactive, text-based conversations to precisely answer their questions. It is the only self service system that truly understands and interprets intent in order to deliver the right information to the right person at the right time.

Astute Solutions helps Global 1000 companies and other leaders in their industry attract and retain quality customers through effective customer interaction solutions. The PowerCenter Family of Products has received numerous achievements and award recognition from the customer care and technology community including: the 2001 Product of the Year Award from Customer Inter@action Solutions Magazine, placement on INC500 and Deloitte and Touche's Fast 500 and four consecutive Users Choice Awards.

About V-Tech

V-Tech Solutions, Inc., (V-Tech) is an emerging Information Technology (IT) and Professional Services organization. We focus on Helpdesk, Call Centers and Customer Contact technologies. Our client base consists of DC Government, Commercial, Federal, Civilian, Defense Agencies, and State and Local governments.

Our proven methodology of bringing together best-of-breed technologies and seasoned industry professionals provides our clients with the expertise and experience needed to minimize the risks and overcome the challenges inherent in IT and Professional Services.

Our Company slogan, “Excellence At Work,” exemplifies V-Tech's devotion to ensuring our clients meet program objectives as we improve their agility, cut costs and reduce risks. “At V-Tech, Excellence at Work is the state or quality of excelling. It is at the core of all we do. This equates to delivering our best everyday to our clients-being better tomorrow than we were yesterday.”

For more information, please contact us at info@v-techsolutions.net