During peak tax return processing periods, V-Tech is called upon to provide short-term supplemental staffing for the processing of tax returns from the citizens of the District of Columbia. Through detailed workflow analysis, our people support timely completion of all aspects of tax return processing for citizens of the District of Columbia. V-Tech has provided this support for the past three years.

In the Receiving Area, all internal and external documents, postal deliveries, courier services, lockbox deliveries and walk-ins are monitored and controlled. The Document Preparation Unit prepares tax returns and correspondence for scanning. Tax returns are reviewed for completeness and coded for batch transmittal. The Data Management Unit monitors inventories deposited and data transcribed by various lockbox contractors. Data entry is analyzed for and discrepancies and corrected when necessary.

Staff assigned to the Records Management Unit file and store processed tax records and bills in numerical order by type. For the Receipt and Payment section, V-Tech supports the Scan and Review Unit. Here staff enters batches into the imaging Inventory Database (Lotus Notes) and conduct data capture (imaging). Within the Remittance and Deposit Unit our staff ensures timely and accurate deposits of all remittances. Remittances are balanced, encoded and deposited to the DC custodial account. For the Data Input and & Repair Unit we key, prioritize and queue data for review and nightly uploading.

V-Tech Staff support the Accounting Unit by monitoring, reconciling, verifying and systematically inputting all tax revenues collected by and wired to the District of Columbia. W also ensure all payments collected are processed and all postings are reconciled to the original deposit, and suspended batches and payments are corrected.

V-Tech staff have received multiple commendations and recognition for quality service and superior performance.
V-Tech President, Victor P. Holt, said,“We are please to be able to support the District in this important endeavor, and we recognize the significance of the work we are performing for the people of the District.”