Just imagine how a network outage lasting only a few moments might cripple your operations.
V-Tech provides comprehensive, Network / Management Operations Center Support Services which feature 24x7 fault and performance management, security and intrusion detection. We measure hardware, operating system, database and application health and performance. Our disciplined change management approach provides comprehensive reporting and inventory management to ensure that your systems maintain optimum performance. This assures Excellence at Work.
V-Tech's Network Management services include:
LAN/WAN Administration- Our services includes: discrepancy reconciliation, hardware and software maintenance, training support, exchange server administration, security/policy enforcement, disaster recovery, and desktop support. V-Tech staff can manage a wide variety of LAN/WAN activities, including: documenting infrastructure, network diagrams (Visio media) and resource inventory (computers, facsimiles, copiers, printers); upgrading plans for LANS and WANS; maintaining network infrastructure, security, and e-mail system; and developing migration plans to upgrade network servers (e.g., MS Exchange 2003) and Active Directory Domain structure.
Disaster Recovery- V-Tech provides disaster recovery support, including: planning, recommending, documenting, implementing, and eliminating single points of failure to the infrastructure. We create and execute daily network tasks/checklist to monitor intrusion detection, event logs, anti-virus protection, disk storage availability, UPS, patches/service packs/hot fixes, backups (Success/Failure/Schema), audit logs, and print queues. We also perform server administration, including management of accounts, distribution groups, public folders, load balancing, replication, and forms.
Inventory Management- V-Tech can utilize state-of-the-art technologies to facilitate help desk support and asset management; coordinate with other systems and NOCs; handle hardware/software licenses and serial numbers; order and furnish necessary intellectual technology inventory/resources, and update inventory plans. |