V-Tech is a Veteran Owned (VOSB), Minority Business Enterprise (MBE), technology-based firm that is ISO/IEC 20000 Certified. Our Small Disadvantaged Business (SDB) and 8(a) status provide unique opportunities to serve state, federal and DoD organizations.

Current Openings

 

HELP DESK AGENT [TIER I/II]/CUSTOMER SERVICE REPRESENTATIVE, CRYSTAL CITY VA

We are looking to hire Junior, Mid and Senior Level Help Desk Technicians for an immediate need in the Crystal City, Virginia area.

  • Hours: 24/5 schedule
  • Flexible and varying schedules
  • Able to work overtime
  • Possible weekend support required
  • Clearance required - Secret level or higher
  • 2 years minimum previous IT or Help Desk experience
  • Experience with Federal Government plus
  • Seasoned in both Hardware, Software and overall IT infrastructure knowledge
  • Requires knowledge of Desktop/Laptop Environments, LAN/WAN, email, Active Directory, Exchange, Spyware, and VPN.
  • Experience with Remedy or other Help Desk tracking software required
  • Experience with Tivoli, Open view, and other service management packages a plus
  • Provide onsite or remote support for one or more of the following user systems (desktops, laptops, printers, peripherals, handhelds, servers, LANs/WANs).
  • Provide full support of systems for break-fix, install, move, add, change, and preventative maintenance activities on hardware and software components. Perform additional support activities including monitoring, back-ups, scripting, imaging, patch implementation, incident resolution, account maintenance, password resets, system upgrades and data migrations. Conduct hardware software, and network troubleshooting and problem resolution within the IT systems environment.
  • Research problems, makes recommendations for solutions, and repairs or rebuilds systems to appropriate specifications. May interface with clients to determine suitable hardware/software to meet user requirements. Track hardware/software inventory. All candidates need to be USMS security cleared preferably and then alternative active clearances would be TS/SSBI; TS; and Secret (in that ranking) clearances in the law enforcement area (i.e. DEA, ATF, FBI, DOJ).

JR./INTERMEDIATE/SR. INFORMATION SECURITY ANALYST, WASHINGTON DC

Looking for team players to provide certification and accreditation (C&A) support in designing, developing, engineering and implementing solutions to security requirements. This is a mission critical position that will monitor the health, status, and availability of security devices.

  • Must have a working knowledge of network security, reliability, and accessibility.
  • Plan, coordinate, and implement security measures for information systems to regulate access to computer data files and prevent unauthorized modification, destruction, or disclosure of information.
  • Some general user training and awareness measures may be required.
  • Must have comprehensive understanding of systems' technical functions and be able to ensure that security features are installed and enabled in accordance with the provisions of this instruction and reference.
  • Responsible for establishing and maintaining user accounts and for controlling access in accordance with need-to-know, as directed.
  • Junior level positions require 1-2 years experience and a current certification; minimum requirement Security+ (i.e. CISSP, Security +); must have knowledge of DITSCAP and DIACAP guidelines; Gold Disk, UNIX SRRs (LINUX, RedHat, etc.); and eEye Retina. Position requires professional demeanor, ability to interact will all levels of personnel.
  • Minimum Secret security clearance is required with the ability to secure TS.

INFORMATION SYSTEMS SECURITY OFFICER (ISSO), NATIONAL

  • Responsible for providing risk assessment, especially with NIST 800-30, threat identification, system security categorization, gap analysis, compliance reporting; security analysis experience, especially trend analysis, incident response, encryption; security assessment experience doing vulnerability scanning, penetration testing, system hardening, system integration, packet sniffing; and software development experience a plus given the unit supporting.
  • Must be able to apply and validate patches; develop, track, create and manage POA&Ms; and able to handle site accreditation.
  • Operational security experience a definite plus.
  • Security plan knowledge and creation experience a definite plus.
  • Knowledge of and experience with quality assurance and continuous monitoring.
  • Experience working in SCIF a plus.
  • Knowledge of INFOSEC Assessment Methodology/Evaluation Methodology (NSA IAM/NSA IEM) required.
  • Will contribute to the accuracy and efficiency of analysis operations through technical innovation, procedural refinement, training of analysts and analyst oversight.
  • Accountable for the real-time analysis, commentary and handling of security events.
  • Must demonstrate the analysis system and analyst capabilities, design processes and complex spreadsheets to support Certification & Accreditation, Patch Management, Personnel Clearances / Training, Password Change Management, Vulnerability Assessment Reporting, Network Inventory, Expense Reports, System Hardening and consolidation. Qualifications: One of the following certifications is required CISSP/CISM/CAP/GSLC/Top Secret clearance required (with SCI preferred) or must be able to obtain SCI/Excellent customer service/Experience using scanning tools/devices Skills/Abilities: People skills, team player, strong written and verbal communications skills, client-facing experience, self-disciplined and ability to multi-task.

MUST HOLD AN ACTIVE SECRET OR TOP SECRET DOD CLEARANCE

**V-Tech offers eligible employees a comprehensive package of benefits that includes: health, dental, vision, employer paid term life insurance, STD, LTD, & AD&D; 401(k) with 100% match, paid holidays, paid time off, FSA, tuition assistance/reimbursement, professional development, and more.

Welcome to our career center

At V-Tech, you're not just a part of today's changing business environment; you're at the leading edge, forging new paths with innovative solutions and groundbreaking technologies.

  • Help Desk Agent [Tier I/II]/Customer Service Representative, Crystal City, VA - June, 2011
  • Jr./Intermediate/Sr. Information Security Analyst, Washington, DC - June, 2011
  • Information Systems Security Officer (ISSO), National - June, 2011
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